The manager is the only reason I went back. He called me asap the next day 8 am told me to come in to make it right. He did just that. He made sure it was done right. Thank you. Original: Got a new stereo speakers and a back up camera. They installed the stereo. The stearing wheel controls didnt work. The panel on the back of our tahoe is not on all the way and 1 clip was missing... paying the amount of money I did I expect these things to be done right the first time Manager was good but install was bad.
Got a new stereo speakers and a back up camera. They installed the stereo. The stearing wheel controls dont work and are supposed to. And the panel on the back of our tahoe is not on all the way and a clip is missing... paying the amount of money I did I expect these things to be done right. I have photos. This yesterday about 6. Its now turkey day. Dealing with this. Manager was good but install was bad.. will change rating if they make it right.
Rediculous prices ,Stay away !!!
They were able to make a bad situation into a positive experience. Lawrence is an asset to the company. He defiantly is knowledgeable and helpful.
Second time getting upgrades done to my jeep and both times were above and beyond customer service and the installation was what I wanted. Great job Kevin and Lawerence and install team for keeping your customer happy!
Second time getting upgrades done to my jeep and both times were above and beyond customer service and the installation was what I was exact what I wanted. Great job Kevin and Lawerence and install team for keeping your customer happy!
Run from this place and go to "Mo Music" in sparks it's a real audio shop!
Kevin helped me get exactly what I needed. And he was so helpful! Real sweet and had me in and out with no problems!
Great service provided for a classic luxury car
On 102.9 audio express has a radio advertisement that they have a special at any location for a viper security system installed for $129. When I called the location in Reno he said he had to see what was on his website and he said that they don’t have any specials like that ......hmmmmmm
First experience was great! I walked in on a random Friday evening no appointment scheduled and was able to purchase and have them install equipment in my vehicle that I thought would take forever only take a few hours. No pressure negotiations and great professionalism. New management is changing the place around for the better!
We recently had a new stereo and back up camera installed in our twin daughters car. Everyone I spoke with was super helpful and kind. I went in with a quote from a local big box store and asked if they could match it, not only did the match it but they beat it. I could not be happier with the work they did and their great customer service.
Lorence and Kevin !!
After my first experience at this place I didn't want to come back but I'm glad I did! i told Lorence and Kevin how I was disappointed with my viper alarm and what was going on, they informed me they got new management introduced themselves and took care of me the SAME DAY they installed my remote control start, fixed my alarm, made me an apt for installing my trunk release feature and further explained the details of the alarm so much better!! They were very informative and honest with there answers employees that actually know what they are talking about ! They even got me a new control free of charge because I dropped mine in water haha great customer service!!
Hands down one of the nicest friendliest shops in town there sales associates really make you feel comfortable ask for Kevin when you go in there he helped me put a entire system in my car an made sure he didnt hurt my pockets
Went yesterday to look at new stereo for my car. The guys in there were very nice. I didnt have alot of time. And they had it installed in my car with in an hour and a half. Fast friendly and the device works amazing. Highly recommend them. Thank you guys so much. Very happy about everything. Even called me. To see how the system worked.
Installed a great system in my car and did a wonderful job. The employees are super helpful and very knowledgeable.
Excellent service !!!!!! They sold me a system for my 5 th wheel camp trailer unbelievable is all I can say they were very helpful with ideas on setting up my system
The system sounds incredible